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We take living up to a promised turn-time very, very seriously. That's why we have a turn-time guarantee.

The reality, however, of delivering on this promise is you play an important part in the process. Working together, we can meet practically any turn-time requirement.




Replication 7 day Turn Time Terms and Conditions and limited Guarantee

ProAction offers a standard 7 day production turn time at no additional charge for the following Qualified CD and DVD Replication or Manufactured Disc Packages;
Qualified Replication Projects

  • Bulk CD and DVD Disc projects up to 5,000 units
  • Jewel Case CD Package with 2 panel insert + tray card up to 5,000 units
  • DVD Disc Case Package with Jacket (outside wrap) up to 5,000 units

All other projects do not qualify for this limited offer and production turn times will be determined at the time the order is placed.  


Production Time Clock
The 7 day production turn time “Clock” begins after receipt and mutual approval of all materials, masters, art and graphics related to the replication project.
If mutual approval is confirmed before 2:00pm Arizona Time, day 1 of 7 for production counting purposes  is on the next following business day after mutual approval of all materials, masters, art and graphics.
If mutual approval is confirmed after 2:00pm Arizona Time, day 1 of 7 for production counting purposes is on the day after the next following working business day after mutual approval of all materials, masters, art and graphics.
For purposes of counting production days, ProAction Media will use only contiguous working business days; Saturdays, Sundays and US Federal Holidays do not count as Working Business days.

Example 1 – Mutual Approval Before 2:00pm
Mutual approval is reached on Monday BEFORE 2:00pm AZ Time, therefore day 1 is the next following business day, or Tuesday. Normal 7 day turn time completion day, or ship day, is the Following Wednesday;
Tuesday – Day 1
Wednesday – Day 2
Thursday – Day 3
Friday – Day 4
Saturday – Does not count
Sunday – Does not count
Monday – Day 5
Tuesday – Day 6
Wednesday – Day 7 – Production Completion Day and Ship Day

Example 2 – Mutual Approval After 2:00pm
Mutual approval is reached on Monday AFTER 2:00pm AZ Time, therefore day 1 is the day after the next following business day, or Wednesday. Normal 7 day turn time completion day, or ship day, is the Following Thursday;
Tuesday – Does not count
Wednesday – Day 1
Thursday – Day 2
Friday – Day 3
Saturday – Does not count
Sunday – Does not count
Monday – Day 4
Tuesday – Day 5
Wednesday – Day 6
Thursday – Day 7 - Production Completion Day and Ship Day


Guarantee
ProAction Media will Guarantee that we will complete the above mentioned qualified replication projects within 7 working business days as previously specified above and have ready to ship via UPS, Fed Ex or other approved carriers on the agreed upon day.

If ProAction Media does not complete and ship the project on the specified agreed upon day, the print, disc replication and packaging portion of the project will be FREE. Any other incurred costs, such as graphic design, special set ups, authoring or other fees and charges not included in the replication portion of the project are subject to complete payment prior to releasing the project.

Shipping charges are not included in this offer and customer is responsible for all shipping costs and fees. Customer is also responsible for any federal, state, city, income and regulatory taxes and fees associated with this guarantee.
ProAction Media has the right to refuse or decline any project for any reason and can rescind and cancel this offer at any time.   

 

The sooner we get started, the better! Call now: 1.877.593.4261