ProAction Media is committed to protecting your privacy.
This policy describes the ways that personally identifiable
and anonymous information about our online users and email
newsletter subscribers is gathered, our information sharing
practices, and how online users and subscribers may request
changes to the way this information is shared.
Personally Identifiable Information We Collect
We collect personally identifiable information when you provide
it to us, such as when you sign up for email newsletters,
enter a contest, place an order, participate in surveys, or
to otherwise communicate with us.
When you place an order for services or products with us,
we ask you to provide information related to each transaction,
including the amount of the transaction, a description of
the item(s) purchased, your name, address, phone number, email
address, and company information. We retain this information
for each of your transactions through our website. We also
collect the IP address of the computer or device you use when
completing the transaction in order to help detect possible
instances of unauthorized transactions.
Web Site Traffic Information
Because of the way that World Wide Web communication standards
work, when you arrive at or leave the ProAction Media Web
site, we automatically receive the Web address of the site
that you came from or are going to. We also collect information
on which pages of our Web site you visit while you are on
the ProAction Media site, the type of browser you use and
the times you access our Web site. We use this information
only to try to understand our customers’ preferences
better and to manage the load on our servers, so as to improve
our service and your experience with us. We do not track the
Web sites that you visit before or after you leave the ProAction
Our Use of “Cookies”
”Cookies” are small files of data that we send
to your computer to allow us to recognize you as customer
if you return to the ProAction Media site using the same computer
and browser. We also use longer-lasting or "persistent"
cookies to service our affiliate program.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes,
we retain such information in the records of your account.
We will also retain customer service correspondence and other
correspondence from ProAction Media to you.
We use the information we collect about you in order 1) to
provide our services and process your transactions, 2) to
provide customer service, and 3) to improve our products and
We give access to individually identifiable information about
our users only to those employees who require it to fulfill
customer service requests.
Disclosure to Third Parties
ProAction Media will not sell, rent, or otherwise share any of your personally identifiable information to third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
Accessing and Changing Your Information
- We share customer information only with the transaction gateway that facilitated the transaction. This sharing of information is necessary for the merchant to provide order fulfillment.
- We share information with companies that help us process the transactions you request and protect our customers' transactions from fraud, such as sharing your credit card number with a service that screens for lost and stolen card numbers.
- We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
- We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you.)
As an email newsletter subscriber or customer you can make any desired changes to such information at any time by contacting ProAction Media directly.